Shipping Policy

ILEX WEBSITE Shipping Policy

Last Modified: July 11, 2020

All orders will be processed within 1 to 2 business days.

Please note that due to COVID-19, shipping times may be slightly delayed. However, we understand that the need for our products are great during these trying times, so we will do our best to accommodate your order as soon as possible. Your order will arrive within 5-7 business days of being processed and shipped. All of our packages are shipped through USPS. Once your order is shipped, you will be sent a tracking number to your corresponding email address to ensure that you can track your order at all times.

Please be patient, customer service is our number one priority and we will make sure that your product will be delivered as soon as possible. If you have any questions or concerns please contact us at support@ilex.watch. We would love to assist you in whatever way we can.

Your Comments and Concerns

All other feedback, comments, or questions regarding our shipping policy should be directed to: support@ilex.watch